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Southwest Airlines Co.


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June 2009: 'Other companies are trying to get more out of these conversations, too. Southwest Airlines (LUV) has been asking its managers to have monthly check-ins with staff rather than semi-annual ones. The discount carrier is also embedding full-time "talent development managers" in each department to help coach leaders on the best way to run reviews. This year, Southwest is expanding the number of these specialists from three to 20, says Fiona Macleod Butts, a senior HR executive at Southwest. "At a time when people are shrinking internal investments, we're more than tripling ours by having these managers in every department," she says.'

http://www.businessweek.com/magazine/content/09_27/b4138050190402.htm

April 2009: "It's not the first time airlines have looked for ways to account for the fact that more fliers don't fit in one seat. At least a half dozen other U.S. airlines have policies about seat spillage. In 2002, Southwest (LUV) began making large passengers buy two seats when there were no open seats on a flight. Later that year the National Association to Advance Fat Acceptance made the Dallas-based carrier's policy the central topic of discussion at its national conference in Atlanta."

http://www.businessweek.com/bwdaily/dnflash/content/apr2009/db20090420_108489.ht

April 2008: "Oberstar scheduled hearings to begin Thursday, after a congressional investigation uncovered that discount airline Southwest Airlines kept dozens of aircraft in the air without mandatory inspections -- and, in some cases, with defects the inspections were designed to detect."

http://beta.cnn.com/2008/US/04/01/faa.oberstar/index.html

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Articles and Resources

Date Fairness.com Resource Read it at:
Sep 08, 2009 Airlines & Recycling: The Not-So-Green Skies: New calls for the U.S. airline industry to take recycling seriously

QUOTE: Unlike other aspects of the travel business, the airline industry has moved at a snail’s pace to get onboard the green revolution. ...the airline industry has little economic incentive and even less government pressure to go green.

 Scientific American
Jun 26, 2009 The Mid-Year Employee Review Takes on More Weight

QUOTE: Companies that have frozen outside hiring are looking closely at whether the people on staff are in the right jobs. And faced with the prospect of further layoffs as profits fall, some bosses are using the interim review to warn of tougher grading policies.

 BusinessWeek
Jun 03, 2009 Inspector Predicted Problems a Year Before Buffalo Crash

ABSTRACT: [Inspector] Mr. Monteleon said his supervisors [FAA] were too “cozy” with Colgan [Airline]...

 New York Times
Apr 20, 2009 United Airlines Weighs In on 'Seat Infringement'

QUOTE: United Airlines on Apr. 15 announced it will require passengers who do not fit within one seat to buy another when no alternative can be arranged. And Euro-discounter Ryanair is advancing the idea of a fat tax, which suggests to many observers the company may price its tickets based on body mass.

 BusinessWeek
May 31, 2008 Legitimizing Marijuana (What's Online)

QUOTE: Medical marijuana is legal in California, but federal law still bans sales. Amid the uncertainty that this creates — including the occasional raid by federal agents — a full-fledged industry has blossomed, taking in about $2 billion a year and generating $100 million in state sales taxes, CNBC reported.

 New York Times
Apr 01, 2008 FAA takes risks with shoddy oversight, experts say

QUOTE: The Federal Aviation Administration is putting the public at risk with lax oversight and a too-cozy relationship with the airlines, a top lawmaker and aviation experts said Tuesday.

 CNN (Cable News Network)
Sep 28, 2007 The New Affirmative Action

QUOTE: But in the early 1990s, the elite campuses began to pull back from their aggressive affirmative-action policies, and in 1996, California voters passed the California Civil Rights Initiative, also known as Proposition 209. After that, race could no longer be a factor in government hiring or public-university admissions. The number of black students at both Berkeley and U.C.L.A. plummeted, and at U.C.L.A. the declines continued throughout the next decade.

 New York Times
Jun 23, 2007 HuffPost Exclusive: More Lobbyists On McCain Staff Than Any Other 08 Candidate

QUOTE: John McCain, who made his name attacking special interests, has more lobbyists working on his staff or as advisers than any of his competitors, Republican or Democrat ... All the campaigns pale in comparison to McCain's, whose rhetoric stands in sharp contrast to his conduct.

 Huffington Post
Jun 07, 2007 Stanford Professor Slams Office Bullies, Work Jerks

QUOTE: ROBERT SUTTON, a professor of management science and engineering at Stanford...ministers to victims of workplace bullies and the companies that harbor them.

 Smart Money
Apr 23, 2007 In Dallas, Commercial Radio Without Commercials

QUOTE: As of today, KZPS in Dallas — on the dial at 92.5 FM or online at lonestar925.com — will no longer run traditional 30- or 60-second advertisements. Instead, advertisers sponsor an hour of programming, during which a D.J. will promote its product conversationally in what the company calls integration.

 New York Times
Apr 06, 2007 Venom on the Web: Nastiness online can erupt and go global overnight, and "no comment" doesn't cut it anymore. Here's how to cope

QUOTE: Most companies are wholly unprepared to deal with the new nastiness that's erupting online. That's worrisome as the Web moves closer to being the prime advertising medium—and reputational conduit—of our time...In the beginning, the idea of this new conversation seemed so benign. Radical transparency: the new public-relations nirvana! Companies, employees, and customers engage in a Webified dialectic. Executives gain insight into product development, consumer needs, and strategic opportunities. All the back-and-forth empowers consumers, who previously were relegated to shouting at call-center minions. Venom can be a great leading indicator.

 BusinessWeek
Aug 15, 2006 Maybe the Toughest Job Aloft

QUOTE: Flight attendants, whose profession was once considered glamorous, may have one of the toughest jobs in the airline industry these days...planes are packed fuller than they have been in decades, there are fewer perks to provide comfort and distraction for passengers, and flight attendants have seen their pay and benefits cut at many airlines.

 New York Times
Aug 04, 2006 More air passengers getting bumped

QUOTE: Airline passengers in the USA are getting bumped off flights more frequently than at any time in the last six years...

 USA TODAY
Mar 29, 2006 When computers do the news, hoaxes slip in: Lack of human involvement is why hoaxsters love Google News.

QUOTE: the hazards of Google's automated approach to picking news stories....Are these "aggregators" providing the news - or are they diluting it with the fakery, hucksterism, and puffery...

 Christian Science Monitor
Feb 25, 2006 A Move to Add Still More Fine Print to Advertised Airfares

QUOTE: ...if the large airlines win their lobbying battle to loosen industry advertising regulations, the proposed changes would give them leeway to also advertise fares that do not include the entire amount that the airline would receive. For instance, an airline could advertise a fare and then add a fuel surcharge, increasing the overall cost of the ticket.

 New York Times
Aug 09, 2005 Your Very Own Personal Air Fare

QUOTE: If matchmaking programs like Ding catch on, industry analysts say, some passengers will find a deal on their airline tickets. But many others - most of them business travelers - might pay more than they have in the past.

 New York Times
Aug 02, 2005 First-Class Fast Lane: Quick, Dedicated Checkpoints Create a Visible Distinction at Airports

QUOTE: Across the country, "elite" lines are making a comeback at U.S. airports. The lines, which deliver high-paying travelers right to the checkpoint without waiting, were common before the Sept. 11, 2001, terrorist attacks, but the federal government eliminated them when it took over security from the airlines. In allowing the lines to return, the Transportation Security Administration has irked travelers who say that the airlines' class system should not extend to airport security, which is paid for by all taxpayers.

 Washington Post