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Self Description

Third-Party Descriptions

June 2009: 'In 2007, the SEC prepared to charge Ingram Micro, a California technology company accused of abetting a "massive financial fraud" in exchange for business at the software company McAfee from 1998 to 2000. But the case was repeatedly pulled from the commission's agenda. In mid-May, the SEC approved the settlement. Ingram, which agreed to pay $15 million, did not admit or deny wrongdoing. Smaller Settlements'

June 2007: Other EULAs attempt to censor users from publishing evaluations of the product. For example, a few years ago, Foster documented a clause in the McAfee VirusScan license agreement that stated, 'The customer shall not disclose the results of any benchmark test to any third party ... and will not publish reviews of the product without prior consent from Network Associates.'

May 2007: A somewhat stealthy approach is taken by McAfee. As part of the online purchase process, users see a scrolling box containing a 3,280-word end-user license agreement (EULA). Buried in the scrolling text is a statement that reads: If you have agreed to permit McAfee to automatically renew your subscription to the Software by charging a valid credit card number which you have provided to McAfee, your subscription will be automatically renewed thirty (30) days prior to the expiration of the term and each anniversary thereafter for a fee no greater than McAfee's then-current price, excluding promotional and discount pricing."

October 2006: The only comparable use of a censorship clause in the EULA for a major consumer product that I know of was the McAfee VirusScan clause[4] that was not only invalidated but deemed a consumer deception by the New York courts.

November 2005: McAfee didn't add detection code until Nov. 9, and as of Nov. 15 it doesn't remove the rootkit, only the cloaking device. The company admits on its web page that this is a lousy compromise. 'McAfee detects, removes and prevents reinstallation of XCP.' That's the cloaking code. 'Please note that removal will not impair the copyright-protection mechanisms installed from the CD. There have been reports of system crashes possibly resulting from uninstalling XCP.' Thanks for the warning.,1848,69601,00.html

June 2005: "These days McAfee seems to trail Symantec in most things, and -- perhaps not surprisingly -- that includes the number of gripes the companies generate. But just because McAfee's a distant second in the customer complaint department doesn't mean we should ignore them completely."


RoleNameTypeLast Updated
Opponent (past or present) DeepNines Technologies Organization May 1, 2007
Owned by (partial or full, past or present) Network Associates Organization Jun 10, 2005
Employee/Freelancer/Contractor (past or present) Graham Cluley Person Sep 30, 2013
Organization Head/Leader (past or present) David DeWalt Person May 12, 2011

Articles and Resources

Date Resource Read it at:
Mar 14, 2011 Threats to Traveling Data

QUOTE: “It’s a huge, huge issue for companies and employees and growing more each day,” said Bruce McIndoe, president of iJET Intelligent Risk Systems, a travel risk management company. “It’s a ripe environment for hackers and criminals..." Data breaches showed no sign of leveling off and were increasingly costly.

New York Times
Nov 05, 2010 What happens when Internet Explorer breaks big-time: Much like a bad antivirus signature file, Microsoft's browser is flagging harmless sites and blocking access to them

QUOTE: Much like a bad antivirus signature file, Microsoft's browser is flagging harmless sites and blocking access to them

Mar 17, 2010 Reducing the Anxiety of Paying Online

QUOTE: Deciding which online payment method to use would seem to be a simple matter of picking whichever offers higher security. But the wise consumer also weighs the legal protections in the case of theft: the best security and the lowest liability don’t necessarily go together. Here’s the lowdown on the risks associated with the most popular ways to pay online...

New York Times
Jun 22, 2009 Iran's Web Spying Aided By Western Technology

QUOTE: The [Iranian Internet] monitoring capability was provided, at least in part, by a joint venture of Siemens AG, the German conglomerate, and Nokia Corp., the Finnish cellphone company, in the second half of 2008, Ben Roome, a spokesman for the joint venture, confirmed.

Wall Street Journal, The (WSJ)
Jun 01, 2009 In Cox Years at the SEC, Policies Undercut Action: Red Tape Halted Cases, Drove Down Penalties

QUOTE: After [Christopher] Cox became SEC chairman in mid-2005, he adopted practices that undermined the enforcement division's efforts to investigate cases of corporate wrongdoing and punish those involved...

Washington Post
Jun 07, 2007 A crusade against bad EULAs

QUOTE: Foster's chief gripe against EULAs is their anticompetitive nature...Foster has never understood the need for a license agreement. "Copyright law applies to software whether you have a EULA or not,"
May 17, 2007 Microsoft, McAfee, Symantec charge cards repeatedly

QUOTE: the practice of enrolling customers in automatic renewal for antivirus and other security products is not limited to Symantec. Indeed, it has become an industry standard. Microsoft Windows Live OneCare, Symantec, McAfee, and ZoneAlarm all enroll customers into the companies' automatic subscription-renewal programs with the purchase of a subscription-based product. In most cases, customers aren't given a choice to opt out, and only find out about the annual renewals when they receive an e-mail notice or see a charge on their credit card.
Mar 12, 2007 Surf At Your Own Risk

QUOTE: McAfee says more than 10% of all Web sites registered out of Tokelau, identifiable by the ".tk" at the end of their Web address, will expose users to spam, viruses and spyware.

Feb 22, 2007 Phone threats will soon strike

QUOTE: There are two methods that scammers use to do their dirty business over phone or mobile lines -- smart phones, such as mobile, and the more PC-like phones and regular land lines.
Dec 10, 2006 Poisoned by Scandal, Craving an Antidote

QUOTE: hundreds of executives are anxiously discussing how hard they should look for evidence of options backdating or other accounting problems. At companies where far lesser frauds or malfeasance emerge, executives face an even more ticklish quandary: Should they reveal everything, and then confront the hazards of bad publicity and outside investigations, or clean things up and hope that the problems will evaporate unnoticed? Rent-Way’s own journey, which came to a head last month, offers a chilling lesson: Even the most virtuous decisions have unforeseen, often damaging, consequences, and full disclosure may create as many problems as it solves.

New York Times
Oct 24, 2006 A Vista of Licensed Censorship

QUOTE: the actual censorship restrictions for Windows Vista are, in classic sneakwrap fashion, dependent on what a particular webpage says at a particular moment. That in itself could have a chilling effect on what people can say about Vista. Consumers who don't even know what .NET Framework is will, if they want to make sure any public statements they make about Vista "comply with the conditions" of Microsoft's license, have to first decipher what that webpage means.

Oct 12, 2006 MS OneCare halts flow of antivirus info

QUOTE: When Microsoft announced it was entering the antivirus biz, the usual nattering nabobs of negativism moaned and groaned about unfair competition and unlevel playing fields. But several recent events seem to confirm the worst: Microsoft may well be using its desktop monopoly to trump its AV competitors.
Jun 15, 2006 5 Steps to a Safer Wireless Network

QUOTE: most Wi-Fi freeloaders are looking for little more than a free surf on an open Internet connection...Here are some easy steps to network security that won't cost much extra time or money.

May 30, 2006 Options-granting scandal widens in valley: MCAFEE FIRES GENERAL COUNSEL AMID COMPANY PROBE

QUOTE: Regulators are looking to determine if companies broke securities and tax laws by backdating stock-option grants to coincide with the lowest possible market price. The practice of backdating is drawing scrutiny because it maximizes the amount of money option holders can make in exercising options.

San Jose Mercury News
Apr 23, 2006 Malicious-software spreaders get sneakier, more prevalent

QUOTE: ...Cybercrime undergirded by networks of bots — PCs infected with malicious software that allows them to be controlled by an attacker — is soaring.

Nov 17, 2005 Real Story of the Rogue Rootkit

QUOTE: That all the big security companies, with over a year's lead time, would fail to notice or do anything about this Sony rootkit demonstrates incompetence at best, and lousy ethics at worst...What happens when the creators of malware collude with the very companies we hire to protect us from that malware?

Sep 06, 2005 Unpleasant Surpise Packages

QUOTE: After doing their best to read up on a product before they buy, customers get an unpleasant surprise when they open the package: the product won't do what they thought the vendor said it does.

Jun 07, 2005 Lagging McAfee Must Try Harder

QUOTE: One way McAfee appears to be trying to catch up with Symantec in terms of gripe production is by arbitrarily changing the way its products work.