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Self Description

August 2016: "DoorDash is a technology company that connects customers with local businesses. Through the DoorDash marketplace, people can purchase goods from local merchants and have them delivered in less than 45 minutes - thanks to our revolutionary logistics technology.

Founded in 2013 in a dorm room at Stanford, DoorDash began with a mission to empower local economies in a connected world. By building the on-demand delivery infrastructure for local cities, we’re bringing communities closer, one doorstep at a time."

Third-Party Descriptions

August 2016: "Practically every company in the on-demand delivery space has spent big on coupons and vouchers to make its service seem reasonable, but other strategies go further. Caviar has a $15 minimum in New York City that it doesn’t reveal until checkout. Delivery and Caviar’s 18% service fee get added on top. DoorDash was slammed earlier this year for marking up restaurant prices in its app without any indication to users. Instacart previously used hidden markups on groceries to help offset operating costs; it made the system more transparent in April 2015 after customers protested, though prices are still inflated in some stores."


RoleNameTypeLast Updated
Organization Head/Leader (past or present) Tony Xu Person Aug 21, 2016

Articles and Resources

Date Resource Read it at:
Aug 15, 2016 Postmates has failed to make Uber-for-anything cheap, and is quietly misleading customers about it

QUOTE: On-demand startups are falling short of their founding promise to make instant-anything cheap, and they don’t want customers to know. That’s made prices on many of these platforms not just expensive, but also outright misleading.