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A Remedy for Transit Troubles Backfires in Chile, Leading Commuters to Sue

Date: November 13, 2007
Author: Monte Reel
QUOTE: But months after this city's transportation redesign was unveiled, many people here cannot even mention its name -- Transantiago -- without rolling their eyes and mumbling in disgust. It has become the focus of the country's largest class-action lawsuit. A congressional inquiry is trying to figure out exactly how things went so wrong.

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