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At I.B.M., a Smarter Way to Outsource

Date: July 5, 2007
Author: Steve Lohr
QUOTE: The debate continues over how much skilled work in the vast service sector of the American economy can migrate offshore to lower-cost nations like India. Estimates of the number of services jobs potentially at riskā€¦ range widely from a few million to more than 40 million, which is about a third of total employment in services.

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