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Poisoned by Scandal, Craving an Antidote

Date: December 10, 2006
Author: Charles Duhigg
QUOTE: hundreds of executives are anxiously discussing how hard they should look for evidence of options backdating or other accounting problems. At companies where far lesser frauds or malfeasance emerge, executives face an even more ticklish quandary: Should they reveal everything, and then confront the hazards of bad publicity and outside investigations, or clean things up and hope that the problems will evaporate unnoticed? Rent-Way’s own journey, which came to a head last month, offers a chilling lesson: Even the most virtuous decisions have unforeseen, often damaging, consequences, and full disclosure may create as many problems as it solves.

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