You are here: > Resources > ‘Complaint Resolved’? Well, Not Exa...

‘Complaint Resolved’? Well, Not Exactly

Date: March 12, 2011
Author: David Segal
QUOTE: The Austin area’s Better Business Bureau charges consumers $70 a mediation... At minimum, the bureau ought to disclose some of these facts in its online report about PC Drivers Headquarters, right?... The lack of disclosure about the fee only adds to the sense that the bureau is more interested in protecting dues-paying members than in helping consumers, does it not?

Article MetaInformation:

Key People:
Key Organizations:
Subject & Geographic Categories:


*User comments are posted without LLC's prior review or approval, and LLC takes no responsibility for them; please see our Conditions of Service Agreement.